Return and Refund Policy

OVERVIEW

At KISWA CAREER ACADEMY, we want you to be completely satisfied with your purchase. If for any reason you are not, we are here to help. Please review our return policy below to ensure a smooth return process.

ELIGIBILITY FOR RETURNS

To be eligible for a return, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• The return request must be made within 1-2 days of receiving the item.

Certain types of goods are exempt from being returned, including:

• Perishable items (e.g., food, flowers, newspapers, or magazines)
• Custom-made or personalized products
• Downloadable software products
• Health and personal care items (e.g., intimate or sanitary goods)
• Gift cards and non-returnable promotional items

RETURN PROCESS

To initiate a return, please follow these steps:

1. Contact our customer service team at  9664986001 within 1-2 days of receiving your order to request a return authorization.
2. Once your return is authorized, you will receive instructions on how to ship the item back to us.
3. You are responsible for covering the cost of return shipping unless the item was damaged or defective upon arrival.

REFUNDS

Once we receive your returned item, we will inspect it to ensure it meets our return conditions. If your return is approved, a refund will be processed to your original payment method within 1-2 days

CONTACT US

For any questions regarding returns or exchanges, please contact our customer service team at 9664986001 . We are here to assist you and ensure your satisfaction.

Thank you for shopping with KISWA CAREER ACADEMY!